How ParkPilot AI Works

Getting started is straightforward. Most parks are live within a week — and the impact is immediate.

1

We Connect to Your Existing Systems

Secure API connectivity with compatible PMS and CRM platforms*. No rip-and-replace, no disruption to how your team works today.

Typically live in 1–2 days
Secure API connection to your PMS
Read-only access for guest data (configurable)
Real-time synchronisation of bookings
No disruption to existing workflows
2

We Configure Around Your Park

We work with you to set up your agents, define escalation rules, customise response templates, and configure which channels each agent operates on. Your park, your rules.

Setup session: 2–4 hours with our team
Define approval workflows for financial actions
Customise response templates for common scenarios
Set escalation rules for complex enquiries
Configure notification preferences
3

Your Agents Go to Work

From go-live, your AI agents handle routine guest enquiries, capture ownership leads, create maintenance jobs, and support owners — around the clock. Your team focuses on what needs a human touch.

Go-live and continuous improvement
AI handles routine guest enquiries 24/7
Automatic task creation and routing
Daily operations briefings
Full transparency with audit logs

What Happens After Go-Live?

Our support continues with ongoing optimisation and dedicated account management.

Continuous Improvement

Your agents learn from every interaction, getting more accurate and effective over time with no extra effort from your team.

Regular Check-ins

We review performance with you regularly, identifying new automation opportunities and optimising your agent configuration.

Dedicated Support

A named account manager who understands your park and is on hand whenever you need us.

Ready to Get Started?

Book a demo to see the setup process and discuss your specific requirements.

Book a Demo
👋 How can we help your park?