Privacy Policy

1. Introduction

ParkPilot ("we", "our", "us") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with UK GDPR.

2. Data We Collect

We collect and process the following types of data:

• Contact information (name, email, phone number)
• Organisation details (park name, location, size)
• Guest booking data (via PMS integration)
• Communication records and preferences
• Usage data and analytics

3. How We Use Your Data

We use your data solely for:

• Providing and improving our AI automation services
• Processing guest communications on your behalf
• System administration and security
• Compliance with legal obligations

4. Data Storage and Security

All data is stored exclusively within the United Kingdom. We employ industry-standard security measures including encryption, access controls, and regular security audits.

5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability

6. Contact Us

For privacy-related enquiries, contact us at info@parkpilot.uk